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Who are we?
AdTrakker.com
is a division of TechnoLOGIC. We opened our doors in
1987. Our mission is to first provide
innovative, practical, and top-quality communication services that save
time and greatly improve the way people do their work from home, on the
road, or from a office. In addition, we support any entrepreneur with a
direct and easy way to earn extra income for their companies. We believe
our first responsibility is to the people who use our products.
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How much do calls
cost?
Please visit the order
page to see the rates and packages available for Continental
US calls. Below is a table detailing other rates:
| Area |
Inbound |
Outbound |
Connected
Calls |
| Continental
US |
6.9¢ |
6.9¢ |
11.3¢ |
| AK,
HI |
6.9¢ |
6.9¢ |
11.3¢ |
| Canada |
15.9¢ |
15.9¢ |
24¢ |
| Puerto
Rico |
6.9¢ |
6.9¢ |
11.3¢ |
| U.S. Virgin
Islands |
6.9¢ |
6.9¢ |
11.3¢ |
| Mexico |
n/a |
31.2¢ |
38.7¢ |
Inbound
calls are any calls to your toll free number that haven't been
connected to you. Outbound calls
are any calls the service makes to you or your clients including
message call backs, pager notification, and faxing. Connected calls
are all calls where you are talking to someone. These include
forwarded calls, call return (while listening to messages), and
cardless calling card calls. All calls are billed in 6 second
increments to minimize your charges.
 We
now have
a Canadian AdTrakker available with all the same great features of
the US AdTrakker. The rates are 6.9¢US inbound or
outbound calls, and 11.3¢US for connected calls. There are no bulk
minute plans available on our Canadian service. Contact
us to sign up.
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Do
I have to sign any long-term contracts?
No, you
do not! Service is month to month and you can stop at any time
with a 30 day notice.
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Can
I use this service in Canada?
We
now have
a Canadian AdTrakker available with all the same great features of
the US AdTrakker. The rates 6.9¢US inbound or
outbound calls, and 11.3¢US for connected calls. There are no bulk
minute plans available on our Canadian service. Contact
us to sign up.
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How long
can outgoing messages be?
Outgoing messages can be as long as you want them to be. There is no
maximum time restriction.
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How
long can incoming messages be?
Incoming
messages (not live callers) are limited to 2 minutes. This is done to prevent an accidental
(or intended) misuse of your personal 800 number billing time. A live
phone conversation has no time limit.
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Can
I request a specific phone number - e.g. one that spells out a name?
Yes!
We call these vanity numbers. There is a one time fee of $30 to
set this up. Just ask your representative. 877
vanity numbers are easier to find, followed by 888 numbers, followed
last by 800 numbers. Note: shorter letter combinations will
increase the possibility of finding a requested number. The more
letters in your request, the harder it will be to find an available
number. E.g. (xxx) GETNAME is less likely to be available than (xxx)
xxx-NAME
or (xxx) NAME-xxx. NOTE:
Please allow extra time to get these numbers assigned.
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I already have
an 800 number. Can I transfer that number to your service?
Yes you
can. We can arrange to have your existing toll-free number transferred
to us so you can enjoy our low rates .
A one-time fee of $30 will be charged. NOTE:
Please allow extra time to get these numbers assigned.
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How
many messages can be stored? How long?
The
system can store an unlimited number of messages. Messages can be
saved for 30 days.
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Why
do you ask for my social security number on the order form?
Some of our older
order forms requested a social security number as ID. We do not
run credit checks, so we used the ss# as a way of validating a person's
identity for the protection of the card holder (Fraud Deterrent).
Our current preferred ID method is the 3-digit security code on the back of
your credit card.
We must have some form of ID verification to process credit card
payments - no
exceptions!
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Can
I become a reseller?
Yes you
can! Please
download our PDF reseller flyer for an
overview. Then, contact us to find out more about joining our team.
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